1 reviews | Active since Oct 2012
Telkom Home LTE Connection Connect & Disconnect
My Telkom Home LTE service has been connecting and disconnecting e every 2 minutes from Monday morning 12 September 2022 just after 9:00AM. I had the same issue for more than 2 months in the beginning of 2022 and it took me for ever to search for Telkom top management on LinkedIn to help me. They managed to get someone from network support to investigate and found that the tower a few meter from my house is losing data packets. Dan fixed it and I haven't had issue until Monday morning. I phoned Dan but he told me Telkom has a new contractor and he will not be able to help. I have tried to log a call on all their online services but their system has a problem to find you i formation to log an incident. When you phone Telkom the phone gets dropped or they just assign you back into the queue until someone drop your call and you have to start over again... TELKOM I cannot wait for my contract to end. Note that this is a contract breach from your end!! I have also experienced ***** on my Home LTE account where someone at Telkom keeps subscribing my number to a R3 a day subscription. It took me 3 months to get this issue resolved which only lasted 2 months. The subscription has been added to account again....
