Telkom Home Essential a nightmare

<p>I took out a Telkom home essential package in December 2014. Ever since then its been a battle to just get information out of Telkom. Because its a combined package they cant give you billing and or usage information on your account. When you phone them you get tranfered backwards and forward to get to someone who can try and help you and even then you dont get the effecient information from them. Last month they totally neglect to take off the debit order nor did they send me and account for the month and now they have the odacity to send me a SMS to say my account is in arears and then they will suspend it. I wish I can just cancel this contract because of the bad service I recieved on it.</p>