Telkom Home BAD SERVICE

Hello and good day. My name is Manoj Vithal Dayal, last month I went on to fiber with Telkom SA, and wanted to port my Land Line number *** to fiber which I was told we could do. I was than advised that I need to first cancel my land line before I could port my number to fiber. Now its cancelled as at yersterday the 13th September 2021, and now the sales department says they cannot help me with the same number. To me the number was the most important and now I have egg on my face and all they can say is drop an email to *** and tell and wait for a reply. This is totally unacceptable. I would like my fiber line to have *** what I wanted from the start. I have requested telkom to listen to all the voice calls I have made and the incorrect information that I have been given and solve my problem

My contact number is *** Land line is cancelled ***

What a bad Situation.

Kind regards Manoj