Telkom home adsl down for more than a week.

I believe that this is unacceptable. I pay for VDSL , I obviously use the internet to make a living. <br> <br> The telkom line is working so it is some minor adsl issue, not some africa issue like ****** cables...... Why should it take a week ? <br> <br> telkom have a good system to log faults online. The web page is fine, pity they dont really fix what you log. they push it around. VERY inefficient. <br>