Telkom Holds ADSL Account Hostage

Telkom will not allow our client to migrate their circuit (which originally belonged to us) to Verivision as their preferred ISP, using the excuse that there is a Telkom data package on the circuit - which could only have been implemented with the account owner's consent. We know our client has not ordered a data package from Telkom and Telkom is \unable"to tell her anything about the data package on the circuit"