JN
Johan N

1 reviews | Active since Mar 2009

27 Oct 2015, 09:24

Telkom, hiw may we sodomise you today?

Firstly, I commend Telkom for their consistency in incompetence! It's truly remarkable that you can phone them with any Telkom related problem and they don't know how to do their job, both staff and management!<br> After struggling for a week to have my line released, I finally managed to do so, only to have my line suspended. When I try to phone them to request that they lift the suspension and instruct them that it will be taken care of by my internet provider, I get a message that my line has been suspended, and I am unable to talk to an operator.<br> Honestly, had they done their job from day one, this wouldn't have been a problem, but now their stupidity and lack of basic training is costing me money! Do they pick the dumbest people out there and beg them to come and work for them? Is an IQ lower than two a company requirement? The only guy there that wanted to help me was told by management that he couldn't help me! I mean, really? How hard is it to do your job at the most basic level?<br> So if you're looking for bad service and a higher stress level, Telkom won't disappoint. They will find a way to ***** you over!!!

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Replies (1)
Telkom
Telkom's reply27 Oct 2015, 09:32
Official
Hello theboy81,

Thank you for allowing us the opportunity to assist further on your query.

Kindly note that this matter is currently being investigated and feedback will follow.

Your reference number is SM148554.

We sincerely apologise for the inconvenience.

Kind Regards,
Zulfah
Telkom Social Media Team