Telkom hides fee and their attorneys P&P confirm it

About 3 months ago, Telkom instructed me to cancel my Fibre contract with them, because the new house I was moving to did not have Telkom Fibre available in that area. I asked if I can cancel now, they said no rather cancel once the months installment has gone off, because if you cancel now, they switch your fibre off and you will still be charged. So that was great service, I waited and then went into the branch, the lady told me it has been cancelled and there is no outstanding fees on the account, She said no, I asked again " So i dont owe anything" she said yest that is correct.

It took Telkom about a month to inform Vumatel so the new tenants could not get their line activated as my line which was still cancelled was still at the address because Vumatel never knew I cancelled.

Then about 3 months down the line I get an SMS saying my bill has been handed over to P&P attorneys, can you believe it. So after investigating I was told by P&P attorneys that Telkom dont tell their customer about a post rental cancellation fee.........................WHAT? I was told I dont owe anything face to face, looking at my account on the system, saying CANCELLED. Now Telkoms attorneys are telling me Telkom doesnt inform the customers of this fee.

Shocked and upset