Telkom hide and seek

<p>Attempting to upgrade my data contract with Telkom took only seven long-winded calls.</p> <p>Two consultants asked me to hold on, and never came back to me.</p> <p>I got three different quotes for the cost of 4mps uncapped data, each one insisting that the figure was correct.</p> <p>We finally agreed to start the new contract on 27 May 2016. This was on 9 May.</p> <p>On 10 May I received an sms informing me that the new service had been initiated as from that date, and I could call Nene on *** if I had any queries. That number does not exist.</p> <p>Google searches gave the numbers *** and *** for Telkom customer complaints. Both of them leads one back to 10210's schedule. There you can select option 5, which is an invalid entry.</p> <p>Further searches yielded number 1029 which is permanently not currently available, and the Regional Customer Care Manager on ***, another non existent number.</p> <p>On Telkom's website Ronel Myburg is listed as a complaints manager. Her listed number, *** does not exist either.</p> <p>Why is Telkom hiding, and where?</p>