Telkom Hemingways mall Service complaint

<p>After getting approved for our business contract phones we went in to collect the devices. The person suppose to assist us was full of excuses seeing that the lady that started with our application was on Course. The Mr Khasi that is supposed to be the face of Telkom and a Representative to Telkom has no clue of customer service and an even bigger attitude. I can not believe that people like this is working with customers after a long wait he could still not make any effort to resolve the problem at hand and eventually I asked for the Manager what a waste of time the manager said to Khasi he is busy now and don’t have time for customers . SO I ask you…?is service any priority in this Store at all after more than an hour still no solution. Thanks to one person that had an interest in customer service my problem was sorted in no time it shows you the value of a committed employee like Zandile Nqoloba she is a star and it wasn’t 5min and she got stuck into my case and resolved my problem Thank you once again Zandile Telkom needs more dedicated people like you and I thank you</p>