EP
Elsabe P
1 reviews | Active since Jan 2016
17 Jan 2016, 16:55
Telkom Helpesk
I did apply for uncapped wireless broadband online with Telkom on 18 December 2015. Received email confirmation that it was successful and that a agent will contact me.Ticket numer *** Nobody contacted me until now. I tried to contact the helpdesk (10213) several times but everytime I phone I get cut off after an hour. I sent email from the website but no response. I don't know how to get response from them.
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Telkom's replyOfficial
17 Jan 2016, 20:17Hello Elsabepret,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM188763
Regards
Ruksana Yunus
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM188763
Regards
Ruksana Yunus
Telkom Social Media Team
Telkom's reply17 Jan 2016, 20:17
Official
Hello Elsabepret,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM188763
Regards
Ruksana Yunus
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM188763
Regards
Ruksana Yunus
Telkom Social Media Team