Telkom help me
<p>My concerns are as follow:</p> <p>My account was debited by yourselves, yet the contract was never approved</p> <p>Constant harassment when you clearly had the wrong number</p> <p>Agents driven by pressure to produce sales therefore not thinking of the customer experience</p> <p>Brand damaging behavior for Cell Direct representing Telkom mobile</p> <p>Numerous call made by myself to follow up</p> <p>Loss of time</p> <p>Stress</p> <p>Cancelling my existing Vodacom contract in preparation of my number being ported</p> <p>Loss of benefits associated with cancelling my Vodacom contract</p> <p>Incorrect information given. I was told by numerous agents that it was unlimited Telkom to Telkom calls for 24 months</p> <p>This has been a harrowing experience -I await your reply and hope that you can restore my faith in your company</p> <p> </p>
HI clinton-kolbe
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
HI clinton-kolbe
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Hello Clinton,
Please provide us with your ID number or Telkom mobile number in question so that we can further assist with your query.
Best regards
Lindani
Telkom Social Media Team
Best regards,
Hello Clinton,
Please provide us with your ID number or Telkom mobile number in question so that we can further assist with your query.
Best regards
Lindani
Telkom Social Media Team
Best regards,
Pls call me , i am available now
Pls call me , i am available now
Im still waiting for my phone call
Im still waiting for my phone call
Can someone please call me!!
Can someone please call me!!
So i just called telkom thrice and they are unable to transfer me to you....what next
So i just called telkom thrice and they are unable to transfer me to you....what next
Good Day
Hope the message finds you well.
Please refer to your e-mail , we have sent a correspondence with regards to the matter.
Regards
Social Media Team
Best regards,
Good Day
Hope the message finds you well.
Please refer to your e-mail , we have sent a correspondence with regards to the matter.
Regards
Social Media Team
Best regards,
