1 reviews | Active since Nov 2016

09 Nov 2016, 17:12

Telkom Hellkom sales

<p>I app**** online for a mobile deal. 2 days later no response. I tried calling and failed. Then I tried again after 5 minutes someone answers my call. I told him my story, then he says ok he will check if I qualify. He keeps me on hold for more than 20min and then I eventually gave up. Thus is horrible service don't they train their staff properly.

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Replies (1)
Telkom
Telkom's reply10 Nov 2016, 09:13
Official

Hi owen-johnson,

Thank you for making contact with us.

Please be assured that we have sent your query to the Sales Team for further assistance, they will be in contact with you.

Your reference number AI***

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,