CB
Colin B

1 reviews | Active since Mar 2009

23 Jan 2020, 03:22

Telkom (Hellkom) is yet again ****ing another SME.

Arranged with Telkom Business to move a business line in Sep 2019. They made a complete disaster of it. After endless emails, 6 actual branch visits and numerous calls and e-messages (over 100 !), it was working on 10 Dec. Then in early January, it stopped working. Endless calls, endless messages, threats, etc. to absolutely no avail. Now end Jan and the business has effectively been without a phone for 4 MONTHS. Do Telkom care? Does the manager care? Not in the slightest. They operate the same as every other SoE. They will run Telkom into the dust and take numerous businesses with it. Telkom regional manger, Anastasia Steyn, promised the world to solve, and delivered absolutely nothing. Why does Telkom employ these useless people? Impossible that she earned her position on merit, it has to be a cadre deployment or a "tick the s****s profile" appointment, because she hates customers. I'm going to send this complain to the new Minister of Communications, I'll post her response on Hello Peter.

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