Telkom = HELLkom

Dealing with HELLkom in itself was a fine enough experience when everything worked. This all changed the day I gave them notice to cancel my internet line... I called them, they asked me to email or fax their customer support line. I mailed them, with ALL my relevant details, account details, etc., and gave them their callender month notice. Telkom then basically neglected to cancel the line as per written request (as per their instruction), and has handed me over for debt collection. I will not pay the inflated fee wich is 6x the monthly subscription at the time. I have been sent from pillar to post trying to resolve this with various debt collecting agencies. Each time I send them the documentation where I requested that the service be suspended/cancelled. They then proceed to promise to rrsolve the issue, followd by demands that I settle or be taken to court.

I will NEVER deal with HELLkom again. Ever.

How do I resolve the matter with a company that refuses to follow basic instructions!?

My HELLkom rating is 0/10 for their utter uselessness!