Telkom Hellkom

I've cancelled the contract on the 27 Nov 2019 at Trade route mall lenasia. Upto now they havent cancelled the contract and theyve debited in my account and i told them not to debit because my account os no longer active. They charged me R200 for insufficient funds and they debited again this month. When i called them the call center lady told me that i diddnt follow right procedures.