Telkom- Hellkom

A sweet sales lady sold me a wireless modem device (ive been a customer for 5 year) contract, on monday 22 June 2015. Device arrived 24 June 2015. Spent 2 hours trying to get it set up and working. Called and spent 45 minutes with someone who didnt have a clue trying to assist. Escalated the issue. Got reference number and spoke to manager who assured me a technician at my work place to assist. Monday 11.30am, a phone call from Telkom to check if the device was working!!! No technician to assist, more than 72 working hours later for it to be escalated again. TELKOM you and eskom are the only company I know that can deliver or NOT deliver the most pathetic disgusting inefficient service in the MOST relentless manner, charge the EARTH and get away with it!!!Come and pick up your device. And just let 1 cent more come off my account to go to you and you will never hear the end of it.