Telkom HELL THAT NEVER ENDS

I used to have an internet account with Telkom. It must be 5 Years ago when I wanted to cancel my month to month agreement with telkom. I had been a client for years but their line was constantly down (I work from home so it was unbearable) and the internet was very expensive. Fibre was installed in the area and I tried to contact someone (anyone) at telkom to cancel my account. All I was told there is no department nor call centre for cancelling accounts and the only way is to email them requesting to cancel. I did this for months only receiving the automated responses requesting for a number of documents in order to cancel my account. I tried phoning, being on hold for hours everyday only to be told the same thing, you can only email there is no call department for this. I sent the documents requested countless times with no actual response. Eventually I gave up and just disconnected the internet and stopped payment after paying one month’s notice. Since then I have been harassed relentlessly by both telkom and very aggressive telkom debt collectors. It has been so many years and no matter how many times I explain I cancelled my account, the harassment never ends. I’ve even moved house since then. Recently I received a call from telkom asking if I would like to upgrade my package (?!?!) So if you want to sign up for a life time of daily harassment, sign up with telkom.