TELKOM HELL line relocation

2 months after request for moving my line telkom still hasn't installed my line. every time i phone call center i get a new excuse. The Technicians didn't have the keys to telkom box. no entry onto premises (when no one phones or lets you know they will be there how the hell will they be able to get onto the premises??) i have not been allocated a new number (after 2 months i'm sure someone would have noticed this already?). i've phoned about R500 on telkom the past 2 months, spend about 10 hours on chat trying to get this sorted lodged complaints on numerous social media sites with no responce from telkom. i'm sick of trying to get help from telkom. there call centers are useless their online chat support can only escalate which is no help because my order has been escalated about 10 times now. please telkom. sort this out. my order nr is:***