TELKOM HELL FOR 1 YEAR SINCE 2020 AND ONGOING CURRENTLY

As a result of a Negligent telkom Consultant at the Key west Mall store who activated the wrong Billing charges of R799 on my account upon taking an Home Fibre 10 mps uncapped line for R499 pm I have been having endless frustration, suspensions of service and financial implications for the Past 12 months since July 2020.. Every Month a few times a month and currently since yesterday my Fibre line as been suspended yet again even though I have paid what I've agreed to 499pm.. I've called billing sales and been into the Store countless times.. I have many reference numbers and consultants names from telkom in Durban and PE.. But not a single person none of them can fix this issue for the past year..

Everytime a suspension is lifted you as the client is charged over R200.. This also is an issue which is accumulating as a result a few times every month..

To be Honest Telkoms Structure of fixing assisting and resolving issues efficiently for clients is Useless... Not to forget you as the client can be losing services with no compensation for finances time lost as a result of Telkoms NEGLIGENT Employess.. Is there anyone who can Assist me in regards to this ongoing issue I have for 1 year now with this Useless Telecommunications Company called Telkom..

With a year left of this 24month contact.. I rather get covid again rather than dealing with this Useless service provider for another year as they are not providing me with service but only problem upon problem month in month out..

From a Frustrated Dissatisfied New Telkom Client