Telkom Hell

I went into the Telkom shop in Greenstone on 26 August to cancel all my Telkom services. I had been struggling for months with intermittent ADSL line function and no telephone line function. I was told that I would have to pay for 30 days notice. I paid my August account and my September account and was assured that the service would be cancelled after September. In October I received an invoice billing me for the full months service. I called the Telkom branch in Greenstone and was told to email the documents through to them again and to contact the billing contact centre. I did this and was assured that I would receive a final billing invoice in the next few days. When I did not receive this invoice, I again went into the Greenstone branch to speak to someone about this. The lady who assisted me escalated my complaint and I was contacted a few minutes later by someone who assured me that my complaint would be addressed and that the account would be cancelled immediately. I have now received a November invoice with the October and November services on the account plus an amount for interest on unpaid accounts. I have not used the Telkom services since August and yet they continue to send me invoices regardless of all my time spent speaking to call centre agents and the number of times i have gone into the Greenstone branch for someone to assist me. I do not know what to do anymore!! I am so frustrated - I just want to get my account settled and closed and to be rid of Telkom once and for all!!!!!