1 reviews | Active since Aug 2016

24 Sept 2018, 18:46

TELKOM _ HELKOM - *******

In April, in this forum Telkom provided a reference number AI ********** and undertook to contact me. Of course this was never upheld. Telkom does what it likes. All those people in sheltered employment. I notified Telkom that they were to disconnect my line in February 2018. I filled in there form and emailed it to them from the Postnet in Oudtshoorn. I even ripped out the cables in the house as new tenants were moving in. Hey Ho! Telkom lists for R4000. Telkom, against the law, hands the debt to numerous debt collectors. This is *******. And they still haven't contacted me with an amount to pay....it should be no more than R770.00 and an email address to send proof of payment to so the listing can be cleared on the 4 credit bureaux. What a way to go Telkom. You had better be quick to respond this time or I will lay various complaints about you and engage an attorney to hammer the information out of you ....I don't mind if this goes to Court!

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Replies (1)
Telkom
Telkom's reply09 Oct 2018, 09:40
Official

Hello logie-linda

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,