Telkom Helkom

I had a contract with telkom mobile that ended on the 31st of October 2021 there was not suffecient funds then I deposited funds for them to deduct the last amount of R199 but received a statement stating that I should pay R402.21 when I contacted them they said its the outstanding R199 and R202.21 for a failed debit order but I Paid the R199 it was deducted and is reflecting on my bank statement but they say its not they like money this freakin ******.......