Telkom Helkom

Three ********** accounts were opened under my name. I opened a case nearly three months ago, sent in all necessary documents. There’s been no further communication from Helkom (Telkom).

I’ve had to reverse all debit orders and my actual account is now in arrears. I was told it would take two months for them to fix this, THERE HAS BEEN NO FURTHER COMMUNICATION EXCEPT FOR THREATS TO SUSPEND MY ACCOUNT. I want to pay for MY ACTUAL ACCOUNT but I’m unable to until the ********** accounts are removed. The call centre agents have been anything but helpful. No response from social media.