Telkom= Helkom

My Telkom services have been suspended this morning for the full amount of R75.35 that I short paid in July!!!! I immediately paid the amount through EFT using the ABSA linked account and was very hopeful that I can have my fibre services re-instated today! I then phoned the Telkom (not so) Help lines - 8 calls later ( you have to select option this or that, we cannot transfer you, you have to speak to...) Just to be informed that my services will only be re-instated once the payment reflects on the system. Well, hard reality: it will take a minimum of 48 hours before the payment will be reflected on the system. NOBODY can assist as "The System" automatically disconnects (even for 1c) and only "The System" will automatically re-connect once the payment reflects. Needless to say: I will now cancel the contract, fibre and landline that I have had in my house for 32 years with Telkom! No need for me to (over) pay for a service (that pays for salaries) when there is so many alternative suppliers looking for new business. Then I tried to cancel the contract - at this stage totally impossible to get any assistance! Is that how Telkom keep customers????