Telkom heading down
<p><span style="color: #555555; background-color: #ffffff;">As many of you experienced as well,I cannot fathom how Telkom will continue to be sustainable considering the *********** staff it employs.I have been battling for a week now to get answers to my queries,to no avail.Not one of the "consultants" are properly trained to handle technical queries.I blame this squarely on Telkoms management.They are battling to create a climate of service excellence.The follow up system's are useless.The feedback is useless,if there are any.</span></p>
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Telkom's replyOfficial
08 Jul 2016, 19:00Hi Lastime
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply08 Jul 2016, 19:00
Official
Hi Lastime
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
's updateReviewer Update
12 Jul 2016, 13:52This Social Media Team are also useless.They just act and give reference numbers for nothing.There is sweet nothing they do.I don't even know why they respond to this site.We must hold the CEO responsible for this bad service.He need to know that Telkom is drowning.
's update12 Jul 2016, 13:52
Reviewer Update
This Social Media Team are also useless.They just act and give reference numbers for nothing.There is sweet nothing they do.I don't even know why they respond to this site.We must hold the CEO responsible for this bad service.He need to know that Telkom is drowning.