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Tumiso T

1 reviews | Active since Oct 2018

07 Dec 2020, 08:16

Telkom Headache

I had 2 contracts with Telkom of which 1 contract ended in July and the one was supposed to be cancelled due to no connectivity in my area. They’ve send a technician who also confirmed that no connectivity and they promised to cancel the subscription 3 months went by and the subscription still not cancelled and I’m not even using the SIM card. Last week I received an invoice saying I owe telkom R400. The one contract that was still debiting was debiting me R99 which should have been cancelled a long time ago. No one is assisting with this matter. I want nothing to do with Telkom.

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Replies (1)
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Tumiso T's update07 Dec 2020, 08:54
Reviewer Update
I called Telkom again this morning call was answer by a girl called Neo who was very unprofessional and did not hear what i said instead transferred me to an MTN Number without listening to what i had to say. I am very livid.