Telkom head office is a waste of time, the customer service is the poorest

Wooooo, they're such a failure, the poorest of customer service, in January I went to renew my contract, they didn't have tables, I then went to incredible connection, while finalising the contract I was td that they couldn't process since there was a 2c outstanding, I went to Telkom, they printed a bill, I went to Pick n Pay,afe a payment for the 2c, unfortunately because they couldn't take 2c, I had to pay R5. 00 for that outstanding bill, went back to Telkom, they emailed the bill to head office, due to time, I ended up buying the tablet cash as my daughter needed it for so hool, today I went back to incredible connection for an upgrade for a tablet, guess what the same 2c I settled with a R5. 00 remains outstanding and I cannot be assisted.