Telkom have no idea

Logged a fault on line on the 16th, internet down completely. Called for progress report on 17th and numerous times thereafter. Poor automated call centre due to high volume of calls blah blah expect a long wait. No indication of how long that wait might be. After getting told by 2 separate agents that a technician will call back still no call back. Tried to speak to a supervisor who would call me back, still no call back. Used all my mobile air time holding. Got cut off holding for a supervisor. Eventually today internet restored , ,5 days later. Now it's 15:00 and it's down again. This is by far the most atrocious all round service company I have ever come a cross. Just tried to log a new call on line and the site is down. And did you know you can chat to a consultant on line? Ha ha don't even try. If there was a minus star this would be it.