Telkom have don't nothing about my case

<p>I'm still getting messages and I got a threatening voice call that I need to pay my account when the debit order was taken. My account is sitting in arears on the invoice. I will not pay this due amount because it is totally incorrect and if Telkom thinks they will do a debit order for this amount R2400. It will never happen. I called to cancel my debit order and I was told that the telkom rules are that you can't cancel a debit order. Every customer has a right with any network to cancel a debit order and use another form of payment. This case was logged on the 26 april and no one has done anything about it. What accounting package does your accounts use.</p>