1 reviews | Active since Mar 2012
Telkom have broken their contract
I app**** for my ADSL line to be moved in July to my new location.<br> I have a history of SMSes stating that the installation is scheduled to be done on the following dates:<br> <br> 22 September 2015<br> 1 October 2015<br> 7 October 2015<br> <br> Yet nothing happens. No technicians have ever contacted me or come out.<br> I have taken leave from work 3 times now for nothing.<br> I have gone into the Centurion Telkom store 3 times. I have also phoned the call centre 10-20 times.They are all unable to assist me. All they tell me is they don't understand why nothing has been done. <br> <br> This is not acceptable! <br> To this day, I am still waiting to hear from Telkom regarding my line installation.<br> My contract has been Breached by Telkom. I have been paying 3 months for a service that I do not have.<br> I want this resolved and I want contact details of a manager that I can get hold of regarding this huge stuff up by Telkom.<br> <br> Kind regards,<br> Timothy Hastie
We do apologise for the delay.
Be assured that we will look into this with further investigation underway and feedback to follow the soonest on your line removal.
Your social media ref: SM135368
Regards,
Boitumelo
Telkom Social Media Team
We do apologise for the delay.
Be assured that we will look into this with further investigation underway and feedback to follow the soonest on your line removal.
Your social media ref: SM135368
Regards,
Boitumelo
Telkom Social Media Team
