Telkom Hatfield - Worst Employees

We arrived at Telkom Hatfield, we have grown tired of trying to get updates from Telkom via cellphone (Our landline and ADSL has been down for about 2 weeks now). Every time we contact them, we find out that nothing had been done, even though the agents always reassure us that the call will be handled.<br> <br> We stood in line for quite a while, and after about 20 minutes without assistance (we were next in line) we spoke to a woman by the name of Joyce. While we were explaining the situation, Joyce cut us off and asked for the Telkom Ref number. <br> <br> While she was checking we wanted to explain the issue. Joyce rudely said \Please keep quiet