Telkom hasn't moved my line in 4 Months!!

<p>I have moved house and I asked telkom to move my line (Telephone and internet) to my new property. I found out that the house is not connected to the Telkom line. I asked Telkom to Install the line in December, a technician only came to the property in Febuary and simply said that " it is not possible to intall a line in this area." My neighbours 2 houses away all have their lines installed, so why not mine? The complex manager made a query for Telkom to install the line. but it is the middle of April and still nothing from Telkom!</p> <p> </p> <p>I have been a customer with Telkom for 36years and I have been sitting here with no telephone or internet for 4 months!! I wasn't billed in january and febuary. But I was billed R9 in march and now R158. For what?</p> <p> </p> <p>I NEED my line intalled and these invoices explained as soon as possible.</p>