SA
Shaheed A

1 reviews | Active since Dec 2015

16 Jul 2018, 09:05

Telkom has ZERO business ethics

This must be the most alarming experience I have ever come across .Telkom has decided to cut all my Business phone lines INCOMING and outgoing WITH WARNING they just cut lines...no calls no text no email NOTHING .The error is on there side as they where not deduction one of my contracts on debt order.It has been a frustrating battle with them as there are no key middle management people put in place to resolve such issues and they refuse to hear any reason to why they are at fault.I have always been loyal to telkom even though they have the worst signal and I constantly have to search for signal but I am at the end of my tether with this now I have perfect payment history and for them to treat me this way is unjustified. I can just warn anyone thinking about going with Telkom to rather rethink things as they do not have any integrity nor care about their loyal clients business NO ONE CAN ASSIST all you left with is call center agents that lie and do not care. To date all my lines are still off and they refuse to reconnect my lines although payments all up to date.They are also refusing to release my primary business number to Vodacom although there are no outstanding amounts this is done purely on a spite basis and some how they thinking client retention by forcing me to stay with their sub standard network

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Replies (1)
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Shaheed A's update01 Aug 2018, 10:12
Reviewer Update
The saga continues with telkom they are forcing me to stay in contract and deducting funds although my contract has ended...How can this work for client retention do they believe if they just force someone in their network then we as clients would be happy