Telkom has to be the worst mobile company in the country coupled with *********** staff members. I wonder if their mission and vision is to simply be the best in delivering the worst services and frustrating clients.

I app**** for the 1tb sim card on the 7th of September. The consultant called the next day to finalise the application. I remember the consultant indicating that the sim will be active with 72 hours after delivery and that I should either wait for automatic activation or that I can call in to have it activated immediately.

On Thursday, I received the sim card from the courier and I immediately gave the call centre a call. Rude staff members told me its impossible to have the sim card activated and told me I should wait until Saturday.

Saturday, the sim card is still not active; I call the call centre on Sunday to inquire about activation. Staff member tells me it will be active by the end of sunday.

Today still the sim is not registering on the network, yet the call centre agents still have the nerve to offer additional products. Like how can one be expected to take up more products with a company that can't even solve the current issue at hand.

But in all honesty, I blame myself for forgetting what kind of company telkom really is.

Thank you for reminding me that telkom is not a company that puts up good customer services but instead strives to deliver the worst service it possible can.

Atleast I will not be renewing my voice product when it ends in November.