Telkom has the worst service ever!!!!!!!

Terrible upset with telkom service, i havent received a bill via email for my business to make a payment i only received a sms, stating the amount due is R940.00. I made a payment of R950 in order to reconnect my service. Payment date 4/4/19. I phoned today because my services is still suspended. They tlld me no i owe an additional R1369.70. How am i suppose to know this if i only correspond on your communication sent to me. I was advised to pay the outstanding an dphone to escalade the payment for a reconnection. So i have done that just to be told that its automated and will have to wait. I am looking for another WISP. I am tired of your incompetant service and refuse to help me if you cant communicate with your clients.