JE
Jacques E

1 reviews | Active since Sept 2016

13 Sept 2016, 15:29

Telkom has the worst service by far

<p>I have and ADSL line or (had rather seeing it never works) and it has been off for a month. A technician came in once to check the line and failed to rectify the problem. After that he just never came back eventhough he said he will.</p> <p>After many calls Telkom can only tell me they have forwarded the problem to a technician.</p> <p>How on earth does it take a month to fix 1 adsl line. They also keep telling me they cant tell me how long it will take to fix the problem.</p> <p>How do they expect you to pay for an ADSL line that doesnt work...</p>

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Replies (2)
Telkom
Telkom's reply14 Sept 2016, 08:16
Official

Thank you for making contact with us.

Please email the affected number and fault reference number to *** so we can further assist.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Telkom
Telkom's reply14 Sept 2016, 08:16
Official

Thank you for making contact with us.

Please email the affected number and fault reference number to *** so we can further assist.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***