VK
Vincent K

1 reviews | Active since Jul 2015

17 Jul 2015, 12:18

TELKOM HAS THE WORST SERVICE

I've been trying for the past month to get hold of Telkom mobile in Keywest to resolve a Query, The phone rings endlessly with no answer, I do not have the time to go to the store, I have then tried to phone the 081180 telkom number where a lady put the phone done in my ear, this is unacceptable!<br> <br> What is the point of having a store telephone if no one answers it and what is the point of having people at the call center assisting customers if they couldn't care less about customer satisfaction.<br> <br> I will now be looking for another Cellphone Provider, and I will be encouraging everyone possible that has anything to do with Telkom to stay very far away!

0
Replies (1)
Telkom
Telkom's reply17 Jul 2015, 14:41
Official
Hello Vincent009,

We certainly understand the frustration and acknowledge your query.

An investigation into the incident is currently underway with our Store and feedback will follow.

Your reference number is SM126335.

Regards
Frank
Social Media Team