TELKOM HAS THE WORST CUSTOMER SERVICE EVER!!!!

<p>I cannot believe a well reputable company(so called) like Telkom can have the worst Customer service ever. Pathetic!! Frustrating!! Horrible!!!I have been trying to get a hold of customer service from the 4th of January to no avail. I have been put on hold for endless minutes, on too many occasions. I left a message with Gateway Telkom for customer service to contact me, no one called back. I went to Telkom at the Phoenix Plaza, I was told that they do not assist with queries, when i asked them if they have a customer care line in the branch, I was told "NO it was removed." I took a cell phone contract in December with the Phoenix Branch. What I was quoted on and what I have got billed on are two different things. I was told that I would pay R35 Insurance but I am being charged R220. That's ****************! And dishonesty! And apparently I am not the only customer its happened to. </p> <p> </p> <p>I want to cancel this account but I cannot even do that because no one answers at Customer care!!! Acc No ********** 56</p> <p> </p> <p>Frustrated Customer </p> <p>Ms S Naidoo</p> <p> </p>