TELKOM HAS THE WORST CUSTOMER SERVICE - DEF Changing service providers

<p>Last year November we organised a debit order for our account so that payments would be easier. According the Telkom our debit order bounced in December due to no funds which is most defiantly not true. I can send you a bank statement to confirm this.</p> <p>I spoke to a Team leader ( Fiya ) a few minutes ago and was incredibly rude on the phone and very unprofessional. He gave the his managers name of Nox and asked me to phone the call centre and ask for him. Nobody at Telkom knows of this person and cannot put me through to this person neither,</p> <p>I would like to know at what point Telkom would have sent me an invoice or let me know that my debit order did not go through ?</p> <p>I was told that my line would take 48hours to reconnect and today ( 48hours later) our line has still not been reconnected, after i have sent my proof of payment 3 times to ********** NOBODY at telkom can assist or even wants to assist you.</p> <p> </p> <p>This is a business line and we rely on internet to conduct our business.</p> <p> </p> <p>I would like this matter escalated and would appreciate a manager to call me ASAP ( not a team leader)</p> <p> </p> <p>i AM DISGUSTED WITH THE SERVICE OF TELKOM AND WOULD NEVER RECOMMEND THEM TO ANYONE, ESPECIALLY BUSINESSES. I WILL BE CHANGING TO NEOTEL SHORTLY.</p> <p> </p> <p>I SUGGEST TO ANYONE OUT THERE TO PLEASE CONCIDER CHANGING PROVIDERS.</p> <p> </p> <p> </p>