Telkom has the worst customer service.

Early December I received an email saying my monthly debit will be on the 31st December 2024 due to holidays, and not on the 15th. On the 31st December Telkom did not debit the money. January I paid R579 twice at checkers. February my invoice was saying I owe R627.05 which I do not know where does it come from. And now march my account is being suspended. I never had an agreement with Telkom to debit on the 31st, my agreement was that they debit on the 15th or 16th of every month.

Now my account is in arrears because they say I missed the payments. While Telkom is the one that did not debit their money. And worst part is January I paid twice but they still wanted me to pay extra R228 month end.