Telkom has the worst customer experience.. They don’t care at all about their customers

1. For the pass 3 months i have been trying to change my tariff setting but no can help me, the call centre said i should go in to the store, i did that and even they couldn't help me, they said they have to log a case and im still waiting for someone to contact me

2. i took a new contract with them and the guy in store said that i will only get debited 2 months after but that was wrong, they debited me the next month and the debit didn't go trough so my line was block, but the account was paid in full 18 days ago and my line has still not been connected, and my one number is used for my business, so for the last 18 days i have been missing business call. This is **** service, i called the call center a few times and no one can help me, the agents they have working in the call center are ****, they always lie and tell you a different story every time, give you incorrect numbers to contact, on 12.09.2017 they agent i spoke to said he will get his manager to call me back, i told him i know that is not going to happen, he said no she will give me a call today and i waited and still waiting but no call. I have 3 (THREE) numbers with telkom, 2 are contracts and i have been with Telkom for many years now and i even have more than 8 friends that changed to telkom because of me. You think after all this **** from TELKOM i am going to refer anyone else.

THIS HAS TO BE THE WORST NETWORK PROVIDER IN THE WORLD