TELKOM HAS THE WORST AFTERSALES SERVICE#GATVOL

I wish there as a negative star for Telkom The service this year has been NON existent They have switched off my wifi yet again...that makes it perhaps the 4th or 5th time this year. They dont call you,even when you go in store they cannot take basic instructions. The BILLING/ACCOUNTS DEPARTMENT is in chaos The customer service...all I can say is ***?! When you ask to speak to a manager,they tell you there's no calling out and they are working remotely so there's basically NO SUPERVISION The invoices they send are SO untidy and do not make sense. ON A MONTHLY BASIS I PAY ABOUT R1136.57 THEY MESSED UP MY DEBOTNORDER INSTRUCTION AND THE AGENT I SPOKE TO SAID HE WILL WAIVER THE R202.70 FOR THE BOUNCED DEBOTE CHARGE,WHICH HE DID. SO R1136.57 MINUS R202.70 EQUALS R933.87 AS PER MY STATEMENT WHICH I PAID (ON THE 8TH DECEMBER 2020)

THIS IS THE 2ND OR 3RD WEEK WITHOUT WIFI AND ITS NOT LIKE THEY ARE GOING TO GIVE ME EXTRA DAYS FOR THE DAYS ITS BEEN 0FF

NO CALL NO EMAIL NO MESSAGE I AM GATVOL