JO
Johan O

1 reviews | Active since Mar 2016

18 Mar 2020, 09:19

Telkom has terrible service and the make up their own bill as the like.

I have cancelled my telkom lines because of poor service and they just pushed up their prices without noticing me. I made sure that it was cancelled properly and that I've paid it up . I Received a conformation of cancellation on the 2018/09/20. On 2018/10/16 I've paid my final invoice. I even phoned them to make sure its final. On 12 February 2019 I received an invoice for R1102 due. I phoned them and they told me It was an mistake on their side and that I was paid up. Now another year later I receive a letter from NuDebt that I own them R1725. Zanele from Nudebt tells me that I haven't paid up my account. This is the quality of service I had with them, and now they just don't let me go!

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Replies (1)
JO
Johan O's update18 Mar 2020, 11:43
Reviewer Update
I've also noted on my Last bill that they have reconnected my line without my consent and are billing me for that too!!!!