VP
Veloshan P
1 reviews | Active since Feb 2016
17 Feb 2016, 16:13
TELKOM HAS TERRIBLE SERVICE
Hi , I have contacted Telkom on the 5th of February as the signal of my router has dropped and I'm finding it very difficult to connect to the internet. I spoke to numerous consultants about the issue and an engineer was suppose to come to my house to install the antenna booster, I have not received any feedback and whenever I phone I get told that someone is looking at the issue. I WILL NOT RECOMMEND ANYONE TAKE UP A CONTRACT WITH TELKOM AS THE SERVICE IS TERRIBLE, I'M PAYING FOR A PRODUCT THAT I CANNOT USE . . . THIS IS *******.
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Telkom's replyOfficial
17 Feb 2016, 17:26Hello veloshan,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM202046.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM202046.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply17 Feb 2016, 17:26
Official
Hello veloshan,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM202046.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM202046.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media