CT
Cornel T
1 reviews | Active since Sept 2015
13 Nov 2015, 08:32
Telkom has terrible customer service
I have logged two queries on the Telkom website and saw confirmation that the query has been received. It has been two weeks now and there has been no action on it. I also do not have the time to go into a branch, and from past experience it doesn't even always help to go into branch. What should I do to get a response from Telkom?
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Telkom's replyOfficial
13 Nov 2015, 10:58Hello cdutoit123,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM167349
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM167349
Regards
Luleka
Telkom Social Media Team
Telkom's reply13 Nov 2015, 10:58
Official
Hello cdutoit123,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM167349
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM167349
Regards
Luleka
Telkom Social Media Team