Telkom has poor client interaction during cases.it's 4 weeks now and everytime I have to personally call to check progress of my case.Disapointed

<p>I Have a case no with telkom as my Contract number is blocked and tried doing follow ups as to the cause but no one seems to know the problem.today when I call they tell me my case has been resolved yet there are no comments made or contact made.what makes me ****ED OFF is that MY Line is still BLOCKED but I'm told the case is resolved yet all they care is debiting your money yet the clients are not happy. Telkom takes its clients for granted and doesn't appreciate nor value nor acknowledge the clients concerns.Im angry and disapointed</p>