Telkom has one Superstar

I have been struggling with Telkom for our business since August 2017 last year, being messed around from pillar to post and every time I call in, each agent tells me to do something different, as if there is no uniformity, like a simple process to follow, not even the consultant in the Telkom shop could assist me. Then last week Friday I call in YET again and a lady by the name of Latoya helps me, she is patient as I tell her my long winded story and helps me through the steps.... guess what??? A problem that has taken me almost a year to sort out, Latoya did so for me in a matter of minutes, 3 days later, everything is working as I requested.... Thank you Latoya, out of the hundreds of useless agents out there, you are Telkom's star*