1 reviews | Active since Apr 2017

17 Oct 2018, 15:44

Telkom has officially failed ME.

Today I believe that I have reached the end of my journey with Telkom. After having to have called again to follow up on a "Trace" on which my call was logged on the 19th August 2018, I find myself today on the 17th October 2018 going on 2month with no feedback and any sense of urgency from Telkom. I ****s me to think that If I had defaulted on my account/contracted I would be on speed dial from Telkom getting reminded comstantly via sms , email and telephone call that my account is in arrears. After which Id be informed of legal action as per alway.

Seeing that by now no supervisor of any representative of Managament has contacted me, no one is interested in customer service anymore.

I have never been so insulted in my life. Ever. I have called ao many times. Holding the line for many a minutes and no conclusion to my problem.

You should be ashamed.

Yours in great disappointment. Gavin.

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