Telkom has not been deducting their 2 months monthly subscription and they didn't call me to make arrangements I only hear that I was being handed over to their lawyers for collection and I was shocked because my account there is always money for them to

Telkom has not been deducting their 2 months monthly subscription and they didn't call me to make arrangements I only hear that I was being handed over to their lawyers for collection and I was shocked because my account there is always money for them to collect. Instead of calling me to make arrangements nothing and am so disappointed at telkom for a bad service.