TELKOM HAS NO REGARD FOR IT'S LOYAL CUSTOMERS!!

I am absolutely & unequivocally frustrated with the atrocious disregard of service by telkom! my complaint is that EVERY week or the other we have to log a fault on this line because the internet browsing speed slows. The download speeds work fine but its the browsing that always lags. sometimes at off peak hours even. My complaint is that we can't be logging faults this much & no resolution in sight. I work from home & last night I had to stay up until 5am JUST to finish work for my clients. That is unacceptable & not productive at all. The technician has climbed up polls & changed out lines. I've taken my modem to the store & nothing was found wrong. So I have done MY PART as a customer to help resolve this & it hasn't. So I'M BEYOND infuriated now & going to blast this ALL over social media. I have 5 million views on my facebook page, 2 million on my twitter & atleast +200k pageviews on my blog per month! This has gone on long enough & telkom needs to be held accountable for service.

Furthermore I worked in complaints resolution so you have no idea how ridiculous I find your complaints procedure via the call centre. I spoke to a supervisor under this Reference: 257brk040418 pull the call and LISTEN. When I worked in complaints & made SURE to resolve a clients complaint by building relationships with my superiors so when I needed something escalated I knew who to email, who to talk to. Instead your employees seem to have a defeatest mentality that there is NO WAY to help me further. I need this taken up with the managers & executives of telkom. I need proper feedback & assistance with STABILIZING my line. One fault a month I can accept but atleast 4 a month is UNACCEPTABLE! I want a COMPETENT and executive member of telkom to contact me or else this will only escalated on social media. can you IMAGINE at the very BARE minimum 2 HUNDRED THOUSAND around the World not just Africa reading about how terrible TELKOM is? Can You? Read and comprehend my complaint and then get back to me ASAP. That is a direct & unstoppable threat. I've been a loyal client for 8 long years to the value of atleast 67k I DESERVE this resolution and respect as YOUR customer telkom! my line number is: ********** 102 email: ********** my social media handles are @alfonzowords